Cookie Policy

The KIRIM.EMAIL website and application (our “Platform”) uses cookies to distinguish you from other users of our Platform. This cookie policy set out information on how Kirim Email, Inc. of 651 N Broad St, Suite 206 Middletown, Delaware, 19709, New Castle, United States, and PT. Kirim Email Indonesia, Wisma Monex 9th Floor, Jl. Asia Afrika 133-137, Bandung 40112, Jawa Barat – Indonesia  (hereinafter “we” or “us”) uses cookies and similar technology on our Platform. 

By accessing our Platform, account holders, users, and visitors of our Platform (each, “you”) agree that we can place cookies on your device on the terms and conditions of this cookie policy. 

What is a cookie?

A cookie is a small file that stores Internet settings. Almost every website uses cookie technology. It is downloaded by your internet browser the first time you visit a website. The next time you visit this website with the same terminal device, the cookie and the information stored in it are either sent back to the website that generated it (first-party cookie) or sent to another website to which it belongs (third-party cookie). This allows the website to recognize that you have been visited before with that browser and, in some cases, to vary the content displayed.

Some cookies are extremely useful as they can improve the user experience when you return to a website you have visited several times before. For example, provided you are using the same device and browser as before, cookies remember your preferences about how you use a page and tailor the offers you see to be more relevant to your personal interests and needs.

Cookies Categories

Depending on their function and purpose, cookies can be divided into four categories: 

Strictly Necessary/Technical Cookies

Strictly necessary cookies are essential in order to enable you to navigate the Website and use certain features. Because these cookies are strictly necessary, we do not need to ask for your consent to use them. Without these strictly necessary cookies, the Website cannot be operated and provided to you. These cookies are necessary to allow us to operate our Websites so you may access it as you have requested. 

These cookies, for example, let us recognize that you have created an account and have logged into that account to access Website content. They also include Cookies that enable us to remember your previous actions within the same browsing session and secure our Websites. These cookies also include cookies which are placed to make your interactions with our Website more secure. We use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.

Analytical/Performance Cookies

These cookies are used by us or third-party service providers to analyze how the Website is used and its performance. For example, these cookies track which pages are most frequently visited, and from which locations our visitors come from. 

Functionality Cookies

We may use cookies that allow us to offer you enhanced functionality when accessing or using our Website. Our functionality cookies are used to remember choices you make, such as language preference, country location, or other online settings as well as identify you when you sign in to our Website or keep track of your specified preferences and interests. In addition, functionality cookies enable us to improve and enhance the presentation of content on our Website.

Third-Party Advertising Cookies 

These cookies collect information about your activities on the Website and other websites to provide you with targeted advertising. We may also allow our third-party service providers to use cookies on the Website for the same purposes identified above, including collecting information about your online activities over time and across different websites.

Managing Cookies 

You can also block and delete cookies by changing your browser settings. To manage cookies, most browsers allow you to accept or reject all cookies or accept only certain types of cookies. The procedures for managing and deleting cookies can be found in the browser’s built-in help function. or follow the details below:

Disabling cookies in Internet Explorer

  • Select the “Tools” menu and then “Internet Options”
  • Click on the “Privacy” tab.
  • Select the appropriate setting.

Disabling cookies in Google Chrome

  • Click Settings > Advanced.
  • Under Security and Privacy, select Content Settings.
  • Click on “Cookies”.

Disabling cookies in Safari

  • Go to Preferences > Privacy.
  • Click on “Remove all website data”.

Disabling cookies in Firefox

  • Select the “Tools” menu and then “Options”
  • Click on the “Privacy” icon.
  • Click on the “Cookie” menu and select the desired options.

Disabling cookies in Opera

Opera 6.0 and later versions

  • Go to the “File” > “Preferences” menu.

Please bear in mind that deleting and blocking cookies will have an impact on your user experience as parts of our website may no longer work. 

Please also note that, unless you have adjusted your browser settings to block cookies, our system will issue cookies as soon as you visit our website or click on a link in a targeted email that we have sent you, even if you have previously deleted our cookies.

Should you restrict the use of cookies, you will not be able to use all the interactive features of our website.

The cookies we use

CookieDomainType DescriptionDuration cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.6 months
MUID.clarity.msAdvertisementBing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.1 year 24 days
ANONCHK.c.clarity.msAdvertisementThe ANONCHK cookie, set by Bing, is used to store a user’s session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well.10 minutes
test_cookie.doubleclick.netAdvertisementThe test_cookie is set by and is used to determine if the user’s browser supports cookies.15 minutes
_fbp.kirim.emailAdvertisementThis cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.3 months
IDE.doubleclick.netAdvertisementGoogle DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.1 year 24 days
_gcl_au.kirim.emailAnalyticsProvided by Google Tag Manager to experiment with advertisement efficiency of websites using their services.3 months
_ga.kirim.emailAnalyticsThe _ga cookie, installed by Google Analytics, calculates visitor, session, and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.2 years
_gid.kirim.emailAnalyticsInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.1 day
_gat_gtag_UA_85032185_9.kirim.emailAnalyticsSet by Google to distinguish users.1 minute
_ga_1XXMKZNQDW.kirim.emailAnalyticsThis cookie is installed by Google Analytics.2 years
_hjid.kirim.emailAnalyticsThis Hotjar cookie is set when the customer first lands on a page using the Hotjar script.1 year
_hjFirstSeen.kirim.emailAnalyticsHotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.30 minutes
_gat_UA-85032185-1.kirim.emailAnalyticsA variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behavior and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.1 minute
_gat_gtag_UA_85032185_1.kirim.emailAnalyticsSet by Google to distinguish users.1 minute
_hjIncludedInPageviewSampleen.kirim.emailAnalyticsHotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s pageview limit.2 minutes
_hjAbsoluteSessionInProgress.kirim.emailAnalyticsHotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.30 minutes
_hjiden.kirim.emailAnalyticsThis is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script.never
CLIDwww.clarity.msAnalyticsThis cookie is installed by Microsoft Clarity and stores information about how visitors use the website. The cookie contributes to the creation of an analysis report which shows how the website performs. The data collection includes numbers of visitors, where they visit the website from, and pages visited on the website.1 year
SM.c.clarity.msAnalyticsThis cookie is installed by Microsoft Clarity.session cookie is installed by Microsoft Bing1 year 24 days
_clck.kirim.emailAnalyticsThis cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. The data collected including the number of visitors, the source where they have come from, and the pages visited in an anonymous form.1 year
Used to bind a visitor to a chat session to make providing help by our support agents possible6 months
This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. The data collected including the number of visitors, the source where they have come from, and the pages visited in an anonymous form.1 day

Changes to our privacy policy

We reserve the right to adapt this cookie policy so that it always complies with the current legal requirements or in order to implement changes to our services in the cookie policy, e.g. when introducing new services. The new cookie policy will then apply to your next visit.


If you have any questions about data protection, please write us an e-mail or contact us using the details provided.