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Frequently Asked Questions
What do 35,000 Email Credits mean?
1 Email Credit = 1 Email Sent or 1 Email Validated.
So, 35,000 Email Credits = 35,000 Emails Sent / 35,000 Emails Validated.
Why does every email need to be validated?
Email validation aims to ensure all the email addresses you store in the KIRIM.EMAIL application is an active email address.
What does 1 email validated mean?
Email Credits are used to validate every incoming email to the KIRIM.EMAIL application via import (CSV), Single Opt-in Form, Google Sheets Integration, and manual contacts addition.
Email Credits will not be reduced if you use the Double Opt-in Form.
If you use Transactional Email (SMTP), then you don't need to use Email Validation
Can I choose not to use email validation?
Email Validation is unnecessary if you use Transactional Email since the email sending trigger is already part of your application.
What is the expiration date for Email Credits?
There is no expiration date for Email Credits.
What do unlimited contacts mean?
You can store as many contacts (email addresses) according to the number of Email Credits you have.
Please read more about the Acceptable Usage Policy here.
What is a Sub-account?
Sub-accounts are used to create and manage your client's accounts without having to share the passwords.